Enrollment policies

Who we are

EURECA is the industrial safety training academy of Global Safety Solutions (GSS). The platform, the trainings and the certificates belong to Global Safety Solutions; EURECA is its brand. Contact: info@eurecaacademy.com.

A request is not a reservation

Requesting a seat tells us you want it. The team checks availability and answers by email, normally within one business day. The seat is held only once the request is accepted, and it is reserved only when the payment is confirmed.

Seats and waiting list

Every date has a fixed number of seats. Requests are attended in order of arrival. When a date is full you can join the waiting list: if a seat is released we contact the next person in line and open a payment window.

Payment window

Once accepted you have the number of days shown on the date (three by default) to pay by card, transfer or mobile payment. If the window expires without payment or receipt, the seat is released automatically and can be requested again while there is room.

Transfers are confirmed when the receipt is reviewed by the team; the seat stays held while the review lasts.

Changes and cancellations by the participant

Up to five business days before the start: full refund minus bank fees, or a free change to another date of the same training.

Less than five business days before: no refund, but the amount stays as credit for another date within twelve months. Not showing up on the day forfeits the seat and the credit.

Requests that have not been paid can be cancelled at any time from your panel, at no cost.

Changes and cancellations by Global Safety Solutions (EURECA)

A date may be rescheduled or cancelled if the minimum number of participants is not reached or for causes beyond our control. You choose: full refund, change of date, or credit. We notify by email and phone at least three business days before, when possible.

Your details

Check your profile before requesting: your name appears on the certificate exactly as written, materials and links arrive at your email, and we confirm by phone. Wrong data can delay your confirmation or your certificate.

Requirements and attendance

Bring a valid ID. In-person dates may require basic PPE, stated in the date details. Live dates need a stable connection, camera and microphone; the room link is personal and must not be shared.

The certificate requires attending the whole session (100 %). Justified absences of less than 20 % may be made up with equivalent work, at the instructor’s discretion.

Invoicing

Companies that pay for one or more seats can request a formal invoice and a quote for groups. Volume pricing and private dates are handled from the companies page.